Privacy Policy

 

Tallgirl Ltd t/a Silks & Secrets takes your privacy very seriously and we are committed to the protection of any personal information submitted to us through the use of our website. This privacy policy outlines what information we collect, how we collect it, the purpose of collecting this information, how this information is used, and who this information is disclosed to. All services and content on our website(s), including this privacy policy, are subject to change without notice. You should regularly check this privacy policy for updates and/or any time you submit information to Silks & Secrets
 
What information does Silks & Secrets collect?
 
In conjunction with the use of our website(s), Silks & Secrets may collect any of the following information:
IP address
Geographical location
Browser information 
Information about your computer
Use of our website(s) Referring site Time on site Pages visited
 
Silks & Secrets may also collect any information submitted to us in conjunction with the use of any website features such as Contact Forms or Shopping Carts, including information submitted to Silks & Secrets during website registration or subscription to any on-line of off-line services offer by Silks & Secrets.
 
How does Silks & Secrets collect my information?
 
Silks & Secrets may use Cookies as part of the website. Cookies are small text files sent by a server to a Web client (usually a browser) and then sent back unchanged by the client each time it accesses that server. Cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts.
 
Silks & Secrets may use Session Cookies to keep track of you while you are using the website. Session Cookies are temporary files that are automatically deleted when your session ends. Silks & Secrets may also use Persistent Cookies to recognise you over multiple sessions which remain on your computer until they are removed either by being deleted or when the Cookies reach an expiration date. .
Silks & Secrets may also use Google Analytics as part of its website. Google Analytics is a free service offered by Google that gathers and generates various statistics regarding use of the website. Silks & Secrets takes no responsibility for the information gathered by Google and The Guitar Store recommends you read Google’s privacy policy at the following address http://www.google.co.uk/intl/en/privacy.html.
 
How does Silks & Secrets use my information?
 
The personal information Silks & Secrets collects about you may be used for multiple reasons, included but not limited to the following list:
Website administration purposes such as tracking page visits, page loads, bandwidth use and notification (i.e. service confirmation emails) amongst others. Use your information to efficiently dealing with your enquiries and/or complaints in regard to Silks & Secrets website. To deliver any goods, products or services purchased through the use of Silks & Secrets website and any such related paperwork. In some cases, we may use your information to contact you for purposes of marketing The Silks & Secrets website or any carefully considered third parties that may be of interest to you.
 
Does Silks & Secrets transfer my data internationally?
 
Personal information submitted to Silks & Secrets may be stored and transferred between countries whose copyright laws are not as protective as the EU. By using the website(s) and providing your information to us you agreed to any such international data transfer and/or storage.
 
How does Silks & Secrets secure my personal information?
 
Silks & Secrets takes your security and privacy very seriously and as such we take all reasonable technical precautions to prevent any misuse or loss of your data. All personal information is stored on our secure servers and all credit and debit card transactions and processesing made through the Silks & Secrets website are handled securely by SagePay encrypted using SSL technology. Silks & Secrets does not see your credit or debit card details at any time. However, given the nature of the Internet, Silks & Secrets cannot guarantee the security of any data sent over the internet.
You are solely responsible for the security of any usernames and passwords assigned to you and used in conjunction with the Silks & Secrets website. Silks & Secrets will never ask you for your password through any means of communication and any attempts should be treated as suspicious and should be reported immediately to Silks & Secrets
 
What information does Silks & Secrets hold about me?
 
The Data Protection Act 1998 gives you the right to request copies of any personal information Silks & Secrets holds about you and to have any inaccuracies in that information corrected. Silks & Secrets charges a £10 administrative fee for this service and we require 2 photographic proofs of identity. Silks & Secrets uses all reasonable efforts to correct, supply and/or delete your personal information. You have the right to order Silks & Secrets to remove you from any and all marketing communications at no charge.
 
What about third party and/or external websites?
 
The Silks & Secrets website may contain links to website(s) owned and operated by third parties. The websites are not part of The Silks & Secrets website and have their own privacy policies which we advise you read whilst using any third party websites. Silks & Secrets accepts no liability or responsibility for the privacy policies of third party websites.
 
How do I contact Silks & Secrets regarding this privacy policy?
 
You can contact us using email at sales@silksandsecrets.co.uk or via post at 308 Argyle Street, Glasgow, G2 8LY.
 
What about third party and/or external websites?
 
The Silks & Secrets website may contain links to websites owned and operated by third parties. The websites are not part of The Silks & Secrets website and have their own privacy policies which we advise you read whilst using any third party websites. Silks & Secrets accepts no liability or responsibility for the privacy policies of third party websites.

Silks & Secrets © 2017